At Amari Shop, we stand behind the quality, craftsmanship, and durability of our freestanding bathtubs. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store.

1. Warranty Coverage
We offer a 1-year limited warranty on most of our freestanding bathtubs unless otherwise stated on the individual product page. This warranty covers:

Manufacturing defects
Structural faults or material issues under normal, residential use

Please refer to specific product listings for any variations in warranty terms or additional coverage.

2. Warranty Period
The warranty is valid for 12 months from the original date of purchase. A valid proof of purchase is required to initiate any warranty claim.

3. How to File a Warranty Claim
If you believe your product is eligible for warranty service, please follow these steps:

Contact Us: Email us at support@amarishop.site
Include: Your order number, product name, a detailed description of the issue, and clear photos or videos if applicable
Response: If your claim qualifies, we will guide you through the next steps, which may include return, replacement, or repair options

4. Warranty Exclusions
This warranty does not cover the following:

Damage resulting from misuse, improper handling, incorrect installation, or neglect
Normal wear and tear from regular use
Cosmetic issues that do not affect the function or performance of the bathtub (e.g., surface blemishes)
Any product that has been altered, modified, or repaired without written authorization from Amari Shop
Products purchased through unauthorized resellers or third-party platforms

5. Limitation of Liability
Amari Shop’s responsibility is limited strictly to the repair or replacement of defective items under warranty. We are not liable for indirect, incidental, or consequential damages that result from the use or inability to use our products.

6. Additional Notes
Customers are responsible for return shipping costs unless the item was found to be defective upon delivery
All replacements are subject to availability at the time of the claim
Warranty claims are typically reviewed and processed within 5–10 business days from the date the returned item is received

7. Contact Information
For any warranty-related questions or assistance, please contact:

Amari Shop – Freestanding Bathtub Specialists
📍 2908 Redmont Park Cir, Birmingham, AL 35205, USA
📧 support@amarishop.site
📞 +1 659 228 5540

We appreciate your trust in Amari Shop and are committed to ensuring you are completely satisfied with your purchase.