At Amari Shop, we are committed to your satisfaction. If you are not completely happy with your purchase, we’re here to help. Please review our Return & Refund Policy below to understand your options and responsibilities when requesting a return or refund.

Eligibility for Returns

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. Returns must be initiated within 14 days of the delivery date. We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

Certain items may not be eligible for return, including customized or special-order products, items marked as final sale, or those damaged due to misuse or improper installation. Please contact our support team if you are unsure whether your item qualifies.

Return Process

To begin a return, please contact us at support@amarishop.site with your order number and the reason for your return. Once your return is approved, we will provide instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer unless the item was defective or received in error.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery. Include clear photos of the damage and your order details. We will arrange a replacement or full refund at no additional cost to you.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days. Refund times may vary depending on your bank or credit card provider.

Late or Missing Refunds

If you haven’t received your refund after the stated processing time, please check with your bank or credit card company. If you still need assistance, contact us at support@amarishop.site and we will help resolve the issue.

Order Cancellations

Orders can be cancelled if they have not yet shipped. If your order has already been processed or dispatched, it cannot be cancelled. In that case, you will need to wait for the item to arrive and then initiate a return.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return your original purchase (if eligible) and place a new order through our website.

Contact Us

If you have any questions about our Return & Refund Policy, feel free to get in touch. Our team is here to help you with any concerns.

Amari Shop
Address: 2908 Redmont Park Cir, Birmingham, AL 35205, USA
Email: support@amarishop.site
Phone: +1 659 228 5540