FAQ
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Frequently Asked Questions
We specialize in freestanding bathtubs in a variety of materials including acrylic and solid surface resin. You’ll find slipper, oval, double-ended, and flat-bottom soaking tubs in our collection.
Some models include basic installation hardware, while others may not. Please check the individual product description for specific details about what’s included.
Yes, we accept returns on eligible items within the defined return window. Items must be unused, in original packaging, and meet our return criteria. See our Return & Refund Policy for details.
We offer prompt shipping on all orders. Larger items like bathtubs are shipped via freight carriers and may require an appointment for delivery. See our Shipping & Delivery page for more.
Many of our products qualify for free standard shipping. If a shipping fee applies, it will be clearly stated at checkout.
Since we are a third-party retailer, manufacturer warranties may not apply. Any warranty coverage will be stated explicitly on the product page.
Yes, we source our bathtubs from verified suppliers and liquidation channels. All brand names used are for identification purposes, and we ensure product authenticity to the best of our ability.
Yes, once your order ships, you’ll receive a tracking number via email to monitor delivery progress in real time.
If you’re a contractor or business looking to purchase multiple units, please contact us directly to inquire about bulk pricing.
We recommend using mild, non-abrasive cleaners. Avoid harsh chemicals that could damage the finish. Maintenance tips may also be provided with your product.